To improve on its quality and services to Nigerians; Bolt, formerly known as Taxify, recently signed a partnership deal with data aggregation and acquisition company, YouVerify.
As part of the partnership, a fully customised portal was developed for Bolt where drivers can request and check their verifications as part of the driver onboarding process.
Speaking on this new initiative, Bolt’s City Manager for Lagos, Femi Akin-Laguda,disclosed that the firm was seeking to further reassure both the drivers and passengers of their safety and solve the problem of driver identity-related issues.
He said, “We are very excited to announce that we have now partnered with YouVerify, a leading identity aggregation technology company, to build an industry-leading self-serve driver verification portal, which is the first of its kind to be rolled out in our market.
“This unique portal was developed in partnership with our supply operations team ensuring that it effectively meets our needs but not excessively intrusive for our driver-partners.
“The system will be driven by YouVerify proprietary identity verification technology,which provides the tools to validate various documentation and data as well as provide key requirements for an ideal verification solution that boosts both service quality and customer safety.”
The Identity Verification Portal, Financial Street learnt, allows Bolt to conduct checks that were not available before and is more comprehensive for the existing checks. For example, the home address verification provides higher levels of identity assurance than with the previous model and BVN check. In particular, it will help completely remove fraud and impersonation attempts. The verification results are received in real-time, which makes turn-around much faster.
All the driver has to do is initiate the verification request, provide all the information required and the portal verifies the driver’s home address, documents and face, and verifies the BVN against the database of NIBSS to confirm their identity, our checks revealed.
On signing a partnership deal with Bolt, CEO at YouVerify, Gbenga Odegbami, disclosed that the partnership with Bolt was to deploy the highest security and privacy standards that would ensure that all verifications were done reliably and securely without compromising the privacy of the drivers.