CONSUMER PERSPECTIVE
Leveraging agrotech to crash soaring food prices
From Statista’s compilation of food prices in Nigeria in April 2022 (compared to the previous year), using 13 food items...
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Is e-Naira acceptance-jinxed?
The e-Naira was introduced over 10 months ago, but its acceptance by stakeholders has been, sort of, jinxed, writes ONYEKORMAKA...
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BNPL and cash-strapped consumers amid economic crunch
ONYEKORMAKA ASABOR looks at how a new payment option, Buy Now Pay Later, has come to rescue customers from the...
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Improving customer experience with insurtech apps
There is a nagging challenge in the Nigerian insurance industry that needs to be urgently addressed. It is the inability...
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How IoT boosts customer satisfaction in transport sector
ONYEKORMAKA ASABOR writes on the contribution of Internet of Things to customer satisfaction in the transportation sector of Nigeria’s economy ...
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Dealing with the ATM nightmare
The ATM, which came to ease cash deposits and withdrawals by bank customers, has turned a nightmare, writes ONYEKORMAKA ASABOR...
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Another look at tech-driven customer service
Another look at tech-driven customer service ONYEKORMAKA ASABOR writes on the new challenges birthed by tech-driven customer care, which was...
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Tech-driven consumer-centric strategies in Nigeria’s property market
Tech innovation is ruling the world, and the real estate industry is not exempt. ONYEKORMAKA ASABOR writes on the deployment...
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As egg becomes gold…
Life in Nigeria has become awfully challenging, as residents go through hell to get the basic needs of food, clothing and...
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APCON and war against false adverts
ONYEKORMAKA ASABOR writes on APCON's attitude towards the implementation of rules against false advertisements False adverts False advertisement is any...
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