Facebook has reported a decline in hate speech, a development arising from changes the company made to reduce problematic content in news feed.
According to Director of Public Policy, Africa, Jojo Boakye, “The report highlights how we are getting better and more efficient at enforcing our community standards through a multipronged approach that includes Artificial Intelligence, human moderation, user reporting tools and collaboration with external experts.
“It’s pleasing that hate speech prevalence on Facebook continues to decrease for a third quarter in a row. Across the board, we’re seeing improvements in our numbers, and we will continue to share our progress each quarter.”
The information noting the hate speech reduction was shared by Facebook in a new Community Standards Enforcement Report for the first quarter of 2021.
The report shares metrics on the progress made by Facebook in preventing and taking action on content that goes against its community standards, while protecting the community’s safety, privacy and dignity.
It also shows the company’s performance in enforcing its policies on Facebook and on Instagram during the first quarter.
According to the report, EY was appointed to do the audit as part of Facebook’s commitment to independent oversight and verification of its performance.
