Temenos, the banking software company, announces that Jordan Ahli Bank has gone live with cloud-native Temenos Infinity to rapidly develop and deploy new digital and mobile banking experiences, helping it differentiate and drive customer growth in Jordan and the Middle East.
Working with Temenos, the bank has successfully achieved this while operating remotely due to COVID-19.
With Temenos Infinity, Ahli Bank was able to create a new ‘Instant Account Opening Service’ in just 30 days, providing an easy way for existing and prospective customers to open an account using only the web or mobile phone.
The instant onboarding service and new mobile banking are expected to accelerate the bank’s customer base in Jordan as well as provide a low-cost route to grow and service customers in Palestine and Cyprus.
Ahli Bank is one of Jordan’s leading financial institutions – the third-largest by asset size – with a significant local and regional presence, including 63 branches, offices and 111 automated teller machines across Jordan, Palestine and Cyprus.
Ahli Bank is taking a phased approach, initially focused on Temenos Infinity to transform the digital experience of its personal banking products, including deposit accounts, payments, credit cards, loans and insurance.
In the next phase, the bank plans to deploy Temenos Infinity to accelerate the digital transformation of its corporate banking operations.
Haitham Matar, Digital Strategy Director, Jordan Ahli Bank, stated: “As our technology partner, Temenos has shown a deep understanding of the Jordanian and Middle East markets’ local requirements. This has proved a huge advantage for us as we transform our banking operations and adapt to the changing needs of our customers.
“Adding Temenos Infinity to our existing Temenos Transact core banking platform means we can now create and continuously enhance our digital products with greater speed and agility. This gives Ahli Bank the edge in delivering a new experience for customers and prospects, helping us to differentiate our service and drive growth.”
