Nigerian Communications Commission has explained why telecoms consumers are witnessing faster data depletion since the beginning of the lockdown.
NCC, in a public notice, also gave reasons for the various factors affecting the consumption of data.
Its Director of Public Affairs, Dr. Henry Nkemadu, stated, “The nature of technology (2G, 3G or 4G), the quality of the network, the speed of download, the type of websites you visit, the specifications of your handset, and so many other factors contribute to your data consumption.”
The commission disclosed that during the lockdown, which commenced on March 30 in some states, it received 76 complaints, 58 were reportedly related to unsatisfactory data services.
It, however, added that 68 of the grievances had been resolved.
“Your data is used whenever your phone connects to the internet. The following activities are the most common uses that reduce your data: sending and receiving emails, downloading and uploading files (pictures, documents, videos, among others). The larger the file, the more the data consumption browsing the internet; the more pictures, videos or graphics on the websites visited, the more data is used.
“Instant Messaging – like WhatsApp, Facebook Messenger, Snapchat, etc, streaming music/ videos on YouTube, Hulu, Netflix and other channels and games – use a lot more data than most people imagine due to the intense graphics and algorithms that power them. So also are social media applications such as Facebook, WhatsApp, Twitter, Instagram, etc, video-chatting and conferencing applications like Zoom, Skype, WhatsApp Video, among others,” NCC stated.
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