With a significant number of businesses opting for contactless operations across Nigeria in response to the COVID-19 crisis, Uber has introduced Uber Cash to further promote cashless transactions across all Uber’s products.
Uber Cash is facilitated by Flutterwave, an online payment solution, to ensure the “easiest and most reliable payment options are made available for locals,” said Uber in a statement on Wednesday.
The new offering allows riders to “prepay for their upcoming trips with Uber Cash, creating a stress-free way to travel, further adding to the convenience this payment method offers.”
According to the taxi-hailing service, digital payments help ensure the well-being of both the rider and driver by limiting unnecessary physical contact.
“It is the encouraged method of payment should travel be necessary,” explained Uber.
While existing payment options will still be available including cash (for rides only), debit card and gift cards, the new feature, said the cab-hailing service, offered a seamless way to make and further control payment on Uber.
The statement explained further, “This payment method creates an app-specific account that can be preloaded with any amount, to be used on upcoming trips. The account can be topped-up via the user’s Ride account and used as and when needed on Uber, allowing the user to control the amount spent on the specific app, further helping them control their budget.
“Top-ups are available and work similarly to that of an airtime increases. Riders are able to top-up their balance via a debit/ credit card (Verve), USSD, a bank transfer or Barter for payment of use. There is no need to use a physical card or cash. Once the account has been loaded, all credit is non-expiry meaning that locals can use it whenever they see fit.”
Another advantage, according to firm, is that Uber Cash limits potential cash deficits should either the driver, courier or user not have enough or exact change, as like a debit transaction, the exact amount will be taken.
“Uber Cash is another way to create a seamless experience for all our users. This new option introduces a method of payment that is easily controllable, convenient and reliable,” said Alon Lits, Director of Uber in Sub-Saharan Africa.
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